PRIVACY POLICY

Last Revised: 17.02.2026

Effective Date: 06.06.2025

Archived versions

This privacy policy explains how we, Animation Inc. of 8 The Green, Suite 6330, Dover, DE 19901, USA (”Animation”, “we”, “us”, “our”) process your personal information (“you”, “your”) when you use our website, app, or other services.

PLEASE READ THIS PRIVACY POLICY CAREFULLY

This Privacy Policy describes how we will collect, use, share and otherwise process your personal data in connection with your use of (i) the website located at https://www.animation.inc/ and its subdomains and any of the Company’s other websites on which a link to this Privacy Policy appears (“Website”), (ii) mobile application(s) where a link to this Privacy Policy appears (each, an “App”), and (iii) the products, services, content, and other resources available on or enabled via our Website or any Application (collectively, with our Applications and Website, the “Services”). By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Services.

“Privacy Policy” means this document, together with any other documents expressly incorporated by reference.

1. WHAT THIS PRIVACY POLICY APPLIES TO

This Privacy Policy applies to all Services. Certain Services may also be subject to additional or supplemental privacy notices, such as the Aniclaw App Privacy Notice, which are incorporated by reference. In the event of a conflict, the applicable Product-Specific Notice will control for that Service.

2. WHAT TYPES OF INFORMATION DO WE COLLECT

Generally, “personal information”, “personal data” or similar terms refer to any information that identifies you or relates to you. However, the exact meaning of personal information may be determined by the law of the country of your residence.

We collect data in three ways:

• data you provide to us;

• data we collect automatically; and

• data we collect from our partners.

A. Information You Provide To Us Directly

• Account details: email address and username you submit when you sign up as a user of the Services.

• Details of your request: your contact data, details of your request, communications, complaints, or other interactions.

• User Content: messages you send and receive through the Services, such as voice, audio, and text messages, and User Content that you send, generate or access through the Services, depending on the features you use. You may select communication preferences, such as the subjects you want to explore and your communication choices. This content may constitute or contain personal information, depending on the substance and how it is associated with your account. 

B. Information We Collect Automatically

Such automatically collected data helps us operate our Services and improve them to deliver better Services.

• App details: user ID, App version.

• Device data: mobile device ID, device type and model, operating system and its version, time zone, internet protocol (IP) address.

• Country-level location (approximate), based on your IP address.

• Usage Data: logs and details of your use of the Services, such as dates and times of access, features used, and error or debugging information.

C. Information We Obtain From Third Parties

In addition to the information you may provide us directly, we receive information about you from others, including:

• Third-party tools. If you choose to log in our Service with the use of a third-party tool (such as Apple or Google), we will collect certain Account details from such third-party tool. The exact list of personal data collected will depend on your privacy settings, but it would usually include your identifier and may include your email.

• Third-party platforms. In case of subscription purchases processed by Apple App Store, Google Play, or other platforms, we do not access, collect or store your financial data, such as your credit card number or bank account. You are requested to provide payment details directly to the relevant platform. We may, however, receive limited non-financial data relating to the purchase, for example platforms may notify us if a purchase was successful and provide transaction details such as transaction ID, purchase token, currency, purchase date and time (“Purchase Data”).

3. DATA ACCURACY

We will rely on the information provided by you as accurate, complete, and up to date, and we would be grateful if you could inform us of any changes.

4. PURPOSES OF INFORMATION PROCESSING

We will only collect and use your personal data when we have a lawful basis to do so. Most commonly we will process your personal information to (i) provide Services and enable you to use our Service features, (ii) respond to your queries, (iii) develop and further improve our Services; (iv) ensure the security and technical availability of Services; and (v) comply with the law.

If you are an individual in the EEA (European Economic Area) or the UK (United Kingdom), we have to inform you about the legal ground for us to use your personal data. This will typically be one of the following.

• Performance of our contract. Where we need to process your personal data to perform a contract with you or where you ask us to take steps before we enter into a contract with you. Where we rely on performance of a contract and you do not provide the necessary information, we will be unable to perform your contract.

• Legitimate interest in using your personal data to ensure that Services are provided properly, efficiently, and securely. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests.

• Legal obligation. We may be obligated to process some of your personal data to comply with applicable laws and regulations. Where we rely on legal obligation and you do not provide the necessary information, we may be unable to fulfil a right you have or comply with our obligations to you, or we may need to take additional steps, such as informing law enforcement or a public authority or applying for a court order.

• Consent. Where you have freely consented before the processing in a specific, informed and unambiguous indication of what you want. You can withdraw your consent at any time by contacting us.

Below, we describe the purposes for which we process your personal data and our lawful bases for doing so.

5. ANICLAW APP PRIVACY NOTICE

This Aniclaw App Privacy Notice (“Aniclaw Notice”) is a product-specific notice that supplements Privacy Policy and applies when you access or use Aniclaw app and related features (“Aniclaw Service”). Privacy Policy describes generally what personal data we process, why we process it, how we disclose it, and your rights. If there is a conflict between Aniclaw Notice and Privacy Policy, Aniclaw Notice controls only with respect to Aniclaw Service.

1) HOW ANICLAW SERVICE PROCESSES DATA

Aniclaw Service provides interactive AI character experiences, including text and voice interactions. Aniclaw Service may involve:

A. Third-party AI/LLM processing. Aniclaw Service may transmit your inputs (and, where applicable, relevant context) to third-party AI/LLM providers to generate outputs (text, voice, animations, and other media). Where you use voice features, your voice input may be processed by third-party providers (for example, to generate transcripts and/or responses).

B. External Agent/OpenClaw relay (user-enabled). Aniclaw Service may allow you to connect to third-party agent software (such as OpenClaw) that you obtain, install, configure, and operate independently on devices and/or environments you control (“External Agent”). When enabled by you, Aniclaw Service may (i) receive your command via Aniclaw App, (ii) relay that command to External Agent instance you control, and (iii) receive and display the result returned by External Agent through Aniclaw App (including text, voice, links, file references, or other output types depending on your configuration and integration).

2) ANICLAW-SPECIFIC DATA ELEMENTS

Personal data processed in Aniclaw Service is described in Privacy Policy. Without limiting Privacy Policy, Aniclaw Service may additionally involve processing of:

• commands and interaction content you submit in chat (including prompts/instructions), and outputs displayed to you (including outputs returned via External Agent if you initiate it);

• voice inputs and related data (including audio and/or transcripts), if you use voice features;

• External Agent connection data (such as pairing/binding details, tokens/credentials used to authenticate connection to External Agent, and connection metadata);

• conversation context/history (where enabled) to support functionality such as remembering prior interactions.

3) EXTERNAL AGENT — RISKS AND RESPONSIBILITY

External Agent is third-party software, which is not developed, operated, or controlled by Animation. You are solely responsible for obtaining, installing, configuring, and operating External Agent, including all permissions you grant it (such as access to files, email, third-party accounts, services, or devices) and all actions it performs.

Experimental/agent risks. External Agents (including open-source and experimental agent systems) may be unreliable and can create material privacy and security risks, including unintended access to or disclosure of data, unintended actions, and exposure of data to third parties you select (including model providers, hosting providers, plugins, tools, or “setup” providers). You should understand and accept these risks before enabling External Agent.

What we do and do not control. When you enable External Agent integration, we may relay your command to External Agent instance you control and return results to you. We do not control what External Agent accesses, what third-party services it communicates with, what data it transmits, or what actions it takes based on your configuration. To the maximum extent permitted by applicable law, Animation disclaims any liability for External Agent actions, your configuration of External Agent, or any access, processing, disclosure, loss, compromise, or misuse of data arising from or in connection with External Agent.

4) THIRD-PARTY AI/LLM PROVIDERS — RISKS AND RESPONSIBILITY

Third-party AI/LLM providers used in Aniclaw Service are not owned or controlled by Animation and may process your inputs and/or voice data in accordance with their own terms and privacy practices.

When you use features that rely on third-party AI/LLM providers:

• You control what you submit. You are responsible for content you provide through Aniclaw Service (including any personal data of others) and for ensuring you have necessary rights/permissions to provide it.

• We do not control third-party systems or infrastructure. Third-party AI/LLM providers process data under their own terms and privacy practices.

If you do not want your inputs (or voice, where applicable) processed by third-party AI/LLM providers, do not use Aniclaw Service features that rely on such processing.

5) DISCLOSURES SPECIFIC TO ANICLAW SERVICE

Disclosures described in Privacy Policy apply to Aniclaw Service. In addition, Aniclaw Service may involve disclosures as follows:

• to AI/LLM providers: we may disclose your inputs (and, where applicable, voice data/transcripts and relevant context) to third-party AI/LLM providers to generate outputs for you; and

• to External Agent path (user-enabled): when you enable External Agent integration, you may cause personal data to be processed by External Agent itself and by any third-party services you connect to External Agent (for example, model providers, hosting providers, plugins/tools, or “setup” providers).

Third parties you independently select, install, configure, or connect through External Agent are not our subprocessors where we do not select, control, or contract with them. Your relationship with those third parties is governed by their terms and privacy practices, and you are responsible for your configuration and permissions.

6. HOW WE MAY DISCLOSE YOUR INFORMATION TO THIRD PARTIES

We do not rent or sell your Personal Data to any third parties.

We disclose your information to certain categories of recipients (for example, cloud storage or third-party payment processor) in order to provide you with our Services and comply with our legal obligations, as described below.

• Cloud infrastructure, hosting, and content delivery service providers (e.g., to host the Services, deliver content securely): Cloudflare, Google Cloud Platform.

• Database, storage, and backups service providers (e.g., to store account data, settings, and service content, and maintain backups): Google Cloud Platform, Cloudflare.

• Monitoring, logging, and analytics (e.g., to monitor performance, troubleshoot errors, and understand usage trends): Cloudflare, Google Cloud Platform, Mixpanel.

• Authentication and identity services (e.g., to support secure login and account management): WorkOS.

• AI/LLM service providers (e.g., to generate AI outputs and process user inputs where applicable): OpenAI, Anthropic, Claude, Groq, fal.ai xAI (Grok), Inworld AI.

• Subcontractors who may perform part of the Services on our behalf. Such parties may have access to your personal information in connection with the performance of services for us, and they are bound by appropriate contractual safeguards in place.

• We may share your Personal Data if our company or any of our affiliates, subsidiaries or business units is involved in a business change such as a merger, divestiture, restructuring, reorganization, acquisition, bankruptcy, dissolution, or liquidation. In these situations, your Personal Data and other collected data may be among the assets transferred or disclosed as part of the business transaction or proceeding. We may share your information in connection with any merger, sale of our assets, or financing or acquisition of all or a portion of our business to another company. You will be notified of any change in ownership.

7. LINKS TO OTHER SITES

For the convenience of our visitors and clients, Services may contain links to other sites, such as those of our partners or vendors, which are subject to different privacy policies. This Privacy Policy will not apply to your use of other websites.

We have no responsibility or liability for the content, products or services offered, independent actions, or the privacy and security practices employed by these other independent sites. We encourage you to ask questions and review the applicable privacy policies found on such other websites, services, and applications to understand how your information may be collected and used on these independent sites before disclosing information to third parties.

8. HOW LONG IS YOUR INFORMATION KEPT

We retain your Personal Data only for the minimum period necessary to provide the Services to you and to comply with our legal obligations. The specific retention period depends on the nature of the data and the purposes for which it is processed.

Please note that deleting the App from your device does not automatically delete your account or remove your Personal Data from our systems.

You may delete your account at any time using the account deletion feature available within the App or by sending a request at hello@animation.inc. Upon deletion of your account, we will delete your Personal Data associated with that account, except as described below or where retention is required by law.

For the purpose of preventing abuse of free trials or other limited-use features, we may retain a limited technical identifier associated with your Apple account (or similar platform account identifier). This identifier will not be used for any other purposes.

Where we no longer have a legal basis to retain Personal Data, we will securely delete or anonymize it so that it can no longer be associated with you. Anonymized information may be retained for analytical or statistical purposes.

Personal information printed on paper will be destroyed by shredding.

9. HOW DO WE SECURE YOUR INFORMATION

We maintain appropriate organizational and technological safeguards to help protect against unauthorized use, access to, or accidental loss, alteration, or destruction of the personal data we hold. We also seek to ensure our third-party service providers do the same. Such safeguards include, without limitation:

• Cloud providers. We use reputable cloud providers with recognised certifications (e.g. ISO 27001, SOC 2). Our backend is hosted on Google Cloud Platform (GCP) with Cloudflare at the edge. We leverage the providers’ security controls and independently audited compliance programs.

• Network security. Cloud firewall rules and security groups follow a default-deny approach, exposing only required services. Cloudflare provides TLS termination, DDoS protection, and traffic filtering.

• Access control. We use role-based access control (RBAC) and the principle of least privilege. MFA is mandatory for administrative access. Production access is limited to authorised personnel only. Our staff will access your personal information on a “need-to-know” basis.

• Data encryption. Transport Layer Security (TLS) is used for data in transit. Data at rest is encrypted using cloud-provider encryption mechanisms.

• Logging & monitoring. We maintain logs of system/application access and activity (including relevant cloud/platform logs) for monitoring, troubleshooting, and security review.

• Secure development. We use code review, dependency and vulnerability scanning, and secrets management (no secrets committed to source control). Security updates/patching are applied routinely.

• Endpoint security. Devices used to access production systems use strong authentication and OS security controls (e.g., screen lock and disk encryption where supported). MDM is not yet deployed, so device controls are currently managed via policy and OS-level protections.

• Data minimization. We will endeavour to use the least amount of personal data as is required for each purpose.

10. WHERE IS YOUR INFORMATION PROCESSED

We may transfer your personal information to our group companies, suppliers, and other third parties in countries different from your country of residence.

Some of our service providers, as well as our company, are based in the United States.

In addition, data may be transferred to our subsidiaries or processors in third countries or subcontractors of our processors in third countries.

In the event that we do transfer any personal data internationally, we will only do so in line with applicable law and we will require that there is an adequate level of protection for the personal data and that appropriate security measures are in place.

If data of EEA and UK users is transferred from the EEA to countries outside the EEA and we cannot rely on an adequacy decision by the European Commission (see more information here), we implement appropriate safeguards to ensure your data remains protected. Most commonly, this involves using the European Commission’s Standard Contractual Clauses (Article 46(2)(c) GDPR). You can learn more about these clauses here.

For transfers of personal data from the United Kingdom, we also ensure suitable safeguards are in place, such as signing the UK Addendum to the EU Standard Contractual Clauses or the UK International Data Transfer Agreement, depending on the situation. More details on these safeguards are available here. Where possible, we may also rely on adequacy decisions approved by UK authorities to protect your data.

11. OUR AGE POLICY

Age requirements: Service, excluding Aniclaw Service. Our Service is not intended for or directed at individuals under the age of 13 or such higher minimum age as required by the individual's country of residence. If you reside in the European Economic Area (EEA) or the United Kingdom (UK), the minimum age to use the Service is 16 years old (or such higher age as required by applicable law).

We do not knowingly collect, solicit, or store any information from individuals who have not reached the minimum age, nor do we allow them to use our Service. If you have not reached the minimum age, you must not:

If you are a parent or guardian and believe we have unintentionally collected information from a child, please contact us at hello@animation.inc, and we will take appropriate action.

Age requirements: Aniclaw Service. Aniclaw Service is not intended for or directed at individuals under the age of 18.

Through Aniclaw Service we do not knowingly collect, solicit, or store any information from individuals who have not reached the age of 18, nor do we allow them to use our Service. If you have not reached the age of 18, you must not:

If you are a parent or guardian and believe we have unintentionally collected information from a minor through Aniclaw Service, please contact us at hello@animation.inc, and we will take appropriate action.

12. ELECTRONIC COMMUNICATIONS

By using our Services, you agree to receive electronic communications from us via email, push notifications, and on-platform notices. These communications may include operational updates, policy changes, and feature announcements. For contractual purposes, you consent to receive communications electronically and agree that these satisfy any legal writing requirements.

Opt-out options for promotional emails:

• Follow opt-out links in promotional emails

• Contact us at hello@animation.inc

To opt-out of push notifications, adjust your mobile device settings.

13. UPDATES

This Privacy Policy may change from time to time, and we encourage you to review it periodically. The date this Privacy Policy was last revised is indicated at the top of the page. We may modify or update this Privacy Policy from time to time. Some changes do not require your consent. However, if we determine that the change requires consent under applicable law, we will request your consent.

14. YOUR PRIVACY RIGHTS

Access, Modification, Correction, and Deletion

You may contact us at hello@animation.inc to request access to, modification, correction, updating, deletion, or portability of any Personal Data you’ve provided to us. You may also follow the in-app instructions to manage your data directly. Additionally, if you wish to delete your account, you can do so within the App or by contacting us at hello@animation.inc.

Please note that we may decline to make certain changes if we believe doing so would violate legal requirements or render the information inaccurate.

Your EEA & UK Data Privacy Rights

This section provides further disclosures and describes the rights in relation to your personal data that you may have under GDPR if you are an individual in the EEA or UK GDPR if you are an individual in the UK.

1. Personal data

2. How do we process your information and why?

3. Data subject rights

All requests will be processed in a timely manner, generally within one month. If we cannot process your request within this period, we will explain why and extend the period by up to two months where necessary, taking into account the complexity and number of requests. You can exercise these rights directly with us by submitting a request at hello@animation.inc or gdpr@animation.inc. Please note that these rights are not absolute, and we may be entitled (or required) to refuse requests where exceptions apply.

15. US PRIVACY RIGHTS

This section applies to you if you are a resident of any of the US States which have adopted their state privacy acts, including California, Virginia, Colorado, Connecticut, Texas, Utah, Oregon, Delaware, Iowa, Montana, Tennessee, Florida, New Hampshire, New Jersey, Kentucky, Nebraska, Rhode Island, Indiana (together “US Privacy laws”).

Below you will find information on what rights you may have and how to exercise those rights and our process of handling those requests.

• Right to access. You may submit up to two times in a 12-month period, free of charge, a verifiable request to disclose what personal information we collected, used, shared, sold or disclosed about you in the preceding twelve (12) months.

• Right to delete. You have the right to request that we delete any of your personal information we collected and retained, subject to certain exceptions. Once we receive and verify your consumer request, we will delete your personal information from our records. However, we may deny your deletion request if retaining the information is necessary for us or our service providers under certain circumstances, which will be explained to you at the time of the denial, if any.

• Right to correct. Depending on your state of residency, you have the right to request to correct the inaccurate personal information that we hold about you, taking into account the nature of the personal information and the purposes of the processing of the personal information.

• Right to data portability. You have the right to obtain your personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit your personal data to another controller without hindrance.

• Right to opt-out. Depending on your state of residency, you have the right to opt-out of the processing of the personal data for purposes of (i) targeted advertising or cross-contextual behavioral advertising, (ii) the “sale” and/or sharing of personal data, or (iii) profiling (or solely automated decisions) that produce legal or similarly significant effects concerning you), as defined by the applicable US Privacy laws. However, we note that we do not collect any personal information for any of these purposes.

• Right to be free from discrimination. We may not discriminate against you for exercising any of your rights under US laws, including but not limited to (i) denying you our Services; (ii) charging you different prices or rates for our Services; (iii) providing you a different level or quality of Services; (iv) suggesting that you may receive a different price or rate for Services or a different level or quality of Services.

• Right to limit use and disclosure of sensitive personal information (for California residents). However, we note that we do not collect any sensitive personal information.

We will respond to your request within 45 days, and in more difficult cases we may extend our response time by another 45 days. We reserve the right not to respond to your request or provide you with personal data, in case we were unable to verify your identity or authority to make such a request.

If you are a Virginia, Colorado, or Connecticut resident, you have the right to appeal our decision to deny your rights request.

We do not sell data of our users.

16. CONTACT US

Please email us if you have any queries or concerns about how we use your personal information. We will try to resolve your query without undue delay.

E-mail: hello@animation.inc

Appointed representative

If you are located in the EEA and have any questions or concerns regarding your privacy, you can reach us at hello@animation.inc or contact our EEA representative (Bratte LTD, Gladstonos 12-14, 8046 Paphos, Cyprus) at gdpr@animation.inc.

You may also contact your local data protection authority. A list of local data protection authorities is available here.